Closing a project out properly, and finding out what went wrong when something fails afterward.
The riskiest year of a building’s life is its first one. Warranties are running, defects have not surfaced yet, and the contractor’s crew has moved to the next job. We stay through that year, and if something does fail, we find out why and who owns it.
We walk the building with the punch list and hold the contractor to it. Substantial completion is a contractual milestone with money attached, not a ceremony, and we do not let it be treated as one.
We confirm the systems perform the way they were specified to perform, and we collect the O&Ms, as-builts and maintenance plans before the people who have them stop answering the phone.
We track what fails, get it fixed under warranty rather than out of your budget, and lead the eleven month walkthrough while there is still a month of coverage left to act on what we find.
A roof leaks in year two. Nobody disputes that it leaks. Everybody disputes whose fault it is, and the district is the only party in the room without its own expert.
We determine whether a failure is a design problem, an installation problem or a product problem, and we put that finding in writing with the cost and the responsibility attached. Where it needs fixing, we manage the remedial work the same way we would manage any other project.
More than 40% of our clients have hired us more than once.
If we managed the project, this work is already part of it. If we did not, we can be brought in for this alone.
We will find out why, and who owns it.
MCS & Associates, Ltd. is a full-service construction and project management firm representing Ohio public owners. Based in Chillicothe, built on 30+ years in Ohio public service.